Data & Privacy
At osg88, the protection of your personal data is a core operational commitment, not a legal formality. This Privacy Policy explains exactly what information we collect when you use our platform, how we use it, who we share it with, and what rights you hold over your own data. We encourage you to read this document in full before creating an account.
Last Updated: January 2026Our Privacy Commitments
Every connection between your device and osg88.bet is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
Player data is stored on encrypted servers with access controls that restrict internal visibility to authorised personnel only. We apply the principle of least privilege — staff see only what they need to perform their specific role.
osg88 does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. Data sharing is strictly limited to what is necessary to deliver the osg88 service to you.
You have the right to access, correct, export, and request deletion of your personal data at any time. Requests are processed within 30 days and are handled at no cost to you unless they are manifestly unfounded or repetitive.
All promotional communications from osg88 — including email, SMS, and push notifications — include a clear unsubscribe mechanism. You can manage your communication preferences at any time from your account settings or by contacting support.
osg88 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.
Transparency Notice: This Privacy Policy applies to all personal data collected by osg88 through osg88.bet, our mobile-optimised site, customer support channels, and any affiliated promotional communications. By registering a player account or continuing to use our services, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal data, please do not use the osg88 platform.
Section 01
osg88 operates an internationally licensed online gaming platform accessible at osg88.bet, offering sports betting, live casino games, slot titles, togel (Indonesia's traditional numbers lottery) markets, Mahjong, and poker tournaments primarily to English-preference players across Indonesia. As the operator of this platform, osg88 acts as the data controller in respect of all personal information collected from registered players and site visitors.
This Privacy Policy sets out, in clear and accessible language, our practices regarding the collection, use, storage, and disclosure of personal data. It applies to all individuals who:
This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional provisions that affect how we process your data in specific contexts.
Section 02
The following terms carry specific meanings throughout this Privacy Policy:
Section 03
osg88 collects personal data across several categories depending on how you interact with our platform. We collect only what is necessary for the specific purposes outlined in this policy.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP or passport number | Account registration; KYC verification |
| Contact Data | Email address, Indonesian mobile number, city of residence (e.g., Jakarta, Surabaya, Bandung) | Account registration; support interactions |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts in IDR | Deposit and withdrawal requests |
| Technical Data | IP address, device type, operating system, browser version, screen resolution, time zone | Automatic collection on site visit |
| Usage Data | Pages visited, games played, session duration, bet history, wagering patterns, login timestamps | Automatic collection during platform use |
| Communication Data | Records of live chat conversations, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in or opt-out status for email, SMS, and push notification campaigns | Account settings; subscription forms |
osg88 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where specifically required by applicable regulatory obligations and with your explicit prior consent.
Section 04
osg88 processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below:
Section 05
osg88 processes personal data only where a valid legal basis exists. The legal bases we rely upon, mapped to specific processing activities, are as follows:
Withdrawing consent: To withdraw your consent to marketing communications, use the unsubscribe link in any osg88 email, adjust your notification settings within your account, or contact our support team at support@osg88.bet. Withdrawal does not affect processing carried out on other legal bases.
Section 06
osg88 does not sell, rent, or exchange your personal data with third parties for their own commercial use. We share personal data only in the following limited and controlled circumstances:
All third parties with whom osg88 shares personal data are required to maintain appropriate technical and organisational security measures and to process the data only for the specific purposes for which it was shared.
Section 07
osg88.bet uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytics data that helps us improve the service. The categories of cookies we use are as follows:
Most web browsers allow you to manage cookie preferences through the browser settings menu. Blocking strictly necessary cookies may affect your ability to log in or complete transactions on osg88.bet. Blocking analytics or marketing cookies will not impair core platform access.
Do Not Track: osg88 respects browser-level "Do Not Track" signals where technically feasible. Where a Do Not Track signal is detected, we will limit data collection to strictly necessary operational cookies only.
Section 08
As an internationally licensed gaming platform serving players across Indonesia, osg88 may transfer your personal data to servers and service providers located outside of Indonesia, including in jurisdictions where data protection laws may differ from those applicable in your country of residence.
When personal data is transferred internationally, osg88 ensures that appropriate safeguards are in place, including:
If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact our support team using the details provided in Section 15 of this policy.
Section 09
osg88 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Regulatory / AML compliance |
| KYC documents | 5 years from date of verification | Regulatory / AML compliance |
| Transaction records (IDR amounts, payment methods) | 5 years from transaction date | Financial regulatory requirements |
| Customer support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing preferences & consent records | Duration of account + 3 years | Legal obligation to evidence consent |
| Technical / log data (IP addresses, session logs) | 12 months | Security monitoring / fraud prevention |
| Anonymised analytics data | Indefinite (no personal identifiers retained) | Product improvement |
When personal data is no longer required, it is securely deleted or irreversibly anonymised. In some cases, data may be retained for longer periods where required by a specific legal obligation or ongoing legal proceedings, in which case access to that data is restricted to authorised compliance personnel only.
Section 10
As a player on the osg88 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team using the details in Section 15. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.
Request a copy of all personal data osg88 holds about you, along with information about how it is used and who it has been shared with.
Request correction of any personal data that is inaccurate or incomplete. You can update basic contact details directly from your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we limit processing of your data while a dispute about its accuracy or the lawfulness of its processing is resolved.
Request a structured, machine-readable export of personal data you have provided to osg88, which you may transfer to another service provider.
Object to processing of your data for direct marketing purposes or where processing is based on our legitimate interests, citing your specific circumstances.
Section 11
The osg88 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you are not permitted to register an account, deposit funds, or participate in any gaming activity on osg88.bet.
osg88 employs automated age-gate checks and manual KYC review processes to identify and prevent underage registration. If we become aware that personal data has been collected from a person under 21 years of age, we will promptly close the associated account, void any balances, and securely delete all related personal data.
If you have reason to believe that a minor has registered on the osg88 platform, please contact us immediately at support@osg88.bet. We take underage access extremely seriously and will investigate all such reports as a priority.
Section 12
osg88 maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. Key measures include:
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to pose a risk to your rights and freedoms, osg88 will notify affected players without undue delay and take all reasonable steps to contain and remediate the incident.
Your responsibility: You play an important role in keeping your account secure. Use a strong, unique password for your osg88 account and never share your login credentials with anyone. osg88 will never ask for your password via email or live chat.
Section 13
The osg88 platform may contain references to game studios, payment providers, or other service partners. While osg88 takes care to work only with reputable third parties, we are not responsible for the privacy practices or content of any external websites or services that are not operated directly by osg88.
This Privacy Policy applies exclusively to personal data collected and processed by osg88 in connection with osg88.bet and its associated services. We encourage you to review the privacy policies of any third-party service providers you interact with directly, including your bank (BCA, BRI, BNI, Mandiri, etc.) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), as their data handling practices are independent of ours.
Section 14
osg88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by email to the address registered on your account at least 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this page indicates when the current version came into force. We encourage you to review this policy periodically, particularly before sharing any new personal data with us. Continued use of the osg88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
Previous versions of this Privacy Policy are available upon written request submitted to our customer support team.
Section 15
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data protection concern, please reach out to the osg88 privacy team through the following channels:
Escalating a complaint: If you are not satisfied with our response to a data protection complaint, you have the right to escalate the matter to the data protection authority in your jurisdiction or to the supervisory authority of our operating licence jurisdiction. We will cooperate fully with any such regulatory investigation.
Explore osg88
With industry-leading data protection in place, you can enjoy everything osg88 has to offer with complete confidence. Browse our full game library, check out live sportsbook odds, or log in to your account. Players must be 21 years of age or older.